A Handbook of Human Resource Management Practice

1998b), firms select from a menu the methods that meet their particular business needs. These include, other than delayering or ...

workers are becoming progressively less involved in manual operating tasks. Instead, they are being given more responsibility fo ...

(working at home with a computer terminal link to the firm) and call centre work has expanded. Under the pressures to be competi ...

UNEMPLOYMENT Economists are unable to agree on the causes of or cures for unemployment (or anything else, it seems). The essence ...

number of people were never relaxed or worried, and rather more were never uneasy. Sixty-nine per cent were content all, most or ...

The employment relationship This chapter explores the nature of the employment relationship and the creation of a climate of tru ...

The parties are managers, employees and employee representatives. The ‘substance’ incorporates the job, reward and career of ind ...

BASIS OF THE EMPLOYMENT RELATIONSHIP The starting point of the employment relationship is an undertaking by an employee to provi ...

SIGNIFICANCE OF THE EMPLOYMENT RELATIONSHIP CONCEPT The concept of the employment relationship is significant to HR specialists ...

factors that influence the contract: the culture of the organization; the prevailing management style; the values, espoused and ...

● by developing HR procedures covering grievance handling, discipline, equal opportunities, promotion and redundancy and ensurin ...

Aclimate of trust Ahigh-trust organization has been described by Fox (1973) as follows: Organizational participants share certai ...

Clearly, the sort of behaviour that is most likely to engender trust is when manage- ment is honest with people, keeps its word ...

establishing ‘knowledge-based’ trust, which is based not on a specific transac- tional deal but on a developing perception of t ...

The psychological contract The employment relationship, as described in Chapter 15, is a fundamental feature of all aspects of p ...

Psychological contracts refer to beliefs that individuals hold regarding promises made, accepted and relied upon between themsel ...

organization with its customers and suppliers. Sometimes these assumptions are justified – often they are not. Mutual misunderst ...

People who have no clear idea about what they expect may, if such unexpressed expectations have not been fulfilled, have no clea ...

and therefore the employment relationship will ever be fully understood by either party. The aspects of the employment relations ...

Every day we create relationships by means other than formal contracts... As individuals form relationships they necessarily bri ...