The_Essential_Manager_s_Handbook

PROVIDING FEEDBACK / 119 CONSIDER YOUR FEEDBACK View a feedback session as a learning opportunity. Even if you are being critica ...

120 / TAKING UP YOUR LEADERSHIP ROLE MEASURABLE In terms of quantity, percentage, turnover, or some agreed qualitative measure. ...

PROVIDING FEEDBACK / 121 Setting SMART objectives Take time to review the individual’s achievements since their last appraisal a ...

122 / TAKING UP YOUR LEADERSHIP ROLE Learning from feedback Seeking the truth Once you have learned to both give and receive fee ...

LEARNING FROM FEEDBACK / 123 A questionnaire, set out like a customer satisfaction survey, will help provide a consistent format ...

124 / TAKING UP YOUR LEADERSHIP ROLE Developing yourself Reflecting and reviewing The best way to accelerate your own developmen ...

DEVELOPING YOURSELF / 125 Journaling Great leaders possess self-awareness and character—attributes acquired through reflection a ...

126 / TAKING UP YOUR LEADERSHIP ROLE Balancing work and life Attending to different needs Good leaders know their team, their ca ...

BALANCING WORK AND LIFE / 127 Managing stress If you have built a strong team during prosperous, good times, it will withstand s ...

128 / TAKING UP YOUR LEADERSHIP ROLE Inspiring and encouraging Setting a good example One of the basic rules of leadership is th ...

INSPIRING AND ENCOURAGING / 129 interaction you have. Give them your full attention whether you are speaking face-to-face or on ...

In business, change is a constant. Organizations must constantly adapt to new realities and create opportunities for growth. It ...

Improving confidence LEARNING FROM ENTREPRENEURS Investing in the future Balancing targets Energizing the team Enabling change L ...

132 / LEADING THROUGH CHALLENGES Planning the future Making decisions Leaders set the agenda in three key areas—by determining t ...

FOCUSING ON THE FUTURE / 133 STRENGTHS >>^ What advantages or unique ideas and proposals^ do you have? >>^ What do y ...

134 / LEADING THROUGH CHALLENGES Keeping objective A weighted assessment will make clear the criteria you can use to make a deci ...

FOCUSING ON THE FUTURE / 135 9 SCORE PLAN B 4 4 10 5 10 8 7 8 6 SCORE PLAN A 5 9 6 8 2 6 10 3 60 PLAN A x WEIGHTING 45 72 48 64 ...

136 / LEADING THROUGH CHALLENGES Strategic Business Plan Setting the pace When orchestrating strategic change within an organiza ...

FOCUSING ON THE FUTURE / 137 Operations Plan (products and services) Human Resources and Organization Development Plan Finance, ...

138 / LEADING THROUGH CHALLENGES Enabling change Balancing priorities A key leadership skill is keeping a good balance between s ...