Douglas_Max,_Robert_Bacal]_Perfect_Phrases_for_Se

About the Authors Douglas Maxis Managing Director, LR Communication Systems, Berkeley Heights, New Jersey. He is responsible for ...

Part One Background for Developing and Writing Performance Goals Copyright © 2004 by The McGraw-Hill Companies, Inc. Click here ...

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B efore we start you on the path to writing better per- formance goals and before we explain how to use this book to help improv ...

conversation. Sometimes the process goes smoothly and some- times not. More often than not, the appraisal meetings do little to ...

For the Organization To succeed, organizations need to be able to coordinate the work of individual employees and work units, so ...

understand how their individual work contributes to the over- all goals of the organization, we enable them to make their own de ...

affected the organization. Clear performance goals make it much easier to monitor performance throughout the year and catch situ ...

Of course, employees want to know how they are doing. As we mentioned earlier regarding the organization and the manag- er, clea ...

too general to provide meaningful yearly goals for employees. Also, they do not take into account the individual strengths and w ...

text for their work. It helps employees understand the importance and the larger purpose of their work. We know that when employ ...

Second, you may find that one of the strengths of this book is that it can stimulate employee and management thinking about goal ...

W hat are performance goals? There are many ways to define performance goals and there are a good num- ber of other terms with s ...

An example might help to clarify. Consider this phrasing: “Ensure that all work is done properly.” This is an example of an exce ...

example, take a look at this goal statement: Complete monthly financial statements containing final revenue and cost figures, br ...

tant that the goal-setting process involve both employee and manager as active participants. In any event, we’ll take the positi ...

able (“by 10%”) or simply demonstrable (“approved ... by the independent auditors”). Sometimes, goals may reference criteria tha ...

ple,“Contribute at least one idea per meeting” or “Communicate well in teams as measured by his or her team members’ surveys.” I ...

The Goal-Setting Process Here are the basic steps in setting goals with an employee. Preparation and Prework Several weeks in a ...

Follow-up involves ongoing communication about progress made or not made toward achieving the goals. Although it’s technically n ...