Fundamentals of Reference

42 REFERENCE SOURCES standard reference sources to consult when the question is “Where is... ?” or “How far is it to... ?” Oxfor ...

Geographical Sources 43 A gazetteer is defined by Joan M. Reitz as a separately published dictionary of geographic names that gi ...

44 REFERENCE SOURCES available since much of the information they provide is subject to change. notes William A. Katz, Introduc ...

45 eight Biographical sources History is the story of innumerable biographies. —Thomas Carlyle o ne thing i’ve learned in my yea ...

46 REFERENCE SOURCES Reference Bank, and other sources have changed biographical infor- mation from a largely print collection i ...

Biographical Sources 47 Famous First Facts), Wilson (now through EBSCO) here provides profiles, photos, articles, essays, and mu ...

48 REFERENCE SOURCES note Jack O’Gorman, ed., Reference Sources for Small and Medium-Sized Libraries, 7th ed. (Chicago: America ...

49 nine statistical sources There are three kinds of lies: lies, damned lies, and statistics. —Attributed to Benjamin Disraeli b ...

50 REFERENCE SOURCES general statistical sources In the chapter on government documents and statistics sources in Reference and ...

Statistical Sources 51 detailed demographic data. The U.S. Population Clock ticks here as well. Historical Census Browser. http: ...

52 REFERENCE SOURCES you will find historical as well as recent information on earnings, employment, prices, productivity, and m ...

Statistical Sources 53 taxes. Comparative statistics are included. The handbook is also available as an e-book. America’s Top-Ra ...

54 REFERENCE SOURCES ChildStats.gov. http://www.childstats.gov. The Federal Interagency Forum on Child and Family Statistics, “a ...

55 Part 2 reference services The reference librarian is the library’s human face. —David Tyckoson, “That Thing You Do” w hether ...

56 REFERENCE SERVICES service: showing readers how to use the library, answering their questions, helping them select books, and ...

57 ten the reference Interview Conducting a reference interview is the most important work a reference librarian does, because t ...

58 REFERENCE SERVICES member and a library user to determine the precise information needs of the user. Synonymous with question ...

The Reference Interview 59 put at his or her ease and is assured in some way that there is someone ready and willing to help. In ...

60 REFERENCE SERVICES be made if the original question was not, in the patron’s opinion, answered completely. These “other sourc ...

61 eleven reference service in Person When you’re listening to a patron, nothing is more important. Not the patron you just fini ...