100 Great Business Ideas: From Leading Companies Around the World (100 Great Ideas)

54 • 100 GREAT BUSINESS IDEAS Sears provides one of the best examples of employee practices connecting directly with organizatio ...

Market leadership is about actively managing value drivers . This is Doing good work within the business (“internal service more ...

56 • 100 GREAT BUSINESS IDEAS How customers’ shopping experience affected profi ts. Sears asked 10 percent of its workforce ho ...

THE EMPLOYEE –CUSTOMER–PROFIT CHAIN A compelling place to work A compelling place t o shop A compelling place to invest Attitude ...

58 • 100 GREAT BUSINESS IDEAS Customer service orientation. Initiative and sense of urgency. Business knowledge and literacy. P ...

100 GREAT BUSINESS IDEAS • 59 to achieve the organization’s goals. Awareness of these issues and how they can be applied provide ...

60 • 100 GREAT BUSINESS IDEAS Recent research suggests that the average company spends 40 percent of its revenues on people-rela ...

100 GREAT BUSINESS IDEAS • 61 Measures are disconnected, unrelated to the fi rm’s strategy and business priorities. Results are ...

62 • 100 GREAT BUSINESS IDEAS £87,000 in 1998 to £106,000 in 2002. The role of the fi nance team is central to the success of th ...

100 GREAT BUSINESS IDEAS • 63 Developing stylish areas that are decorated and designed to appeal to your target market, even if ...

64 • 100 GREAT BUSINESS IDEAS The innovative design of brand spaces includes Nokia’s “silence booths” for people seeking tempora ...

100 GREAT BUSINESS IDEAS • 65 Creating places where people want to be—whether to socialize, relax, or simply carry out everyday ...

66 • 100 GREAT BUSINESS IDEAS Members can work in library-style cubicles or relax and socialize with other members—a modern home ...

100 GREAT BUSINESS IDEAS • 67 By offering flexible opening hours, businesses can differentiate themselves and attract customers ...

68 • 100 GREAT BUSINESS IDEAS In practice If your organization is unready or unsuited for the move toward all-day trading, it i ...

100 GREAT BUSINESS IDEAS • 69 With commercial partnerships, fi rms can pool resources and achieve complex goals that might other ...

70 • 100 GREAT BUSINESS IDEAS In practice Avoid any unethical or illegal business practices that can be associated with corpora ...

100 GREAT BUSINESS IDEAS • 71 A firm should be able to summarize its business and approach in a single concise statement. The id ...

72 • 100 GREAT BUSINESS IDEAS companies, they can be used at all levels within an organization, and adjusted for different teams ...

100 GREAT BUSINESS IDEAS • 73 Personal qualities such as instinct, experience, and intuition can be used to defy market research ...