Better Manager 7th prelims:Better Manager 7th edition

peaceful men, paralysed by the burden of decision-making under fire. The second group includes people like Haig, Joffre, and a n ...

Wasting resources. Most businesses are overstaffed, to the tune of 10 per cent or more. Conservatism. ‘That’s the way it has al ...

Suppression of news.‘Don’t tell them about how well we’re doing. They’ll only ask for more money.’ A belief in mystical forces. ...

Poor selection, inadequate training If you pick the wrong person for the job they will under-perform and make mistakes. You must ...

encouragement to do more of the same. Mentors can help, as can a deliberate policy of extending people steadily so that they are ...

TROUBLESHOOTING No matter what you do, things will sometimes go wrong. As a manager, you will often be called upon to put them r ...

to be achieved and by when. All those concerned in the exercise should know what these terms of reference are. The next step is ...

TROUBLESHOOTING CHECKLIST Base your diagnosis on an analysis of the factors likely to have contributed to the problem: people, s ...

If there have been external pressures, has there been a failure to anticipate or to react quickly enough to them? Have adequate ...

USING MANAGEMENT CONSULTANTS TO TROUBLESHOOT A management consultant has been described, or dismissed, as someone with a briefca ...

How Things Go Wrong and How to Put Them Right 315 DO Get tenders from two or three firms and compare, not only their fees, but t ...

How to write reports The ability to express oneself clearly on paper and to write effec- tive reports is one of a manager’s most ...

■ Use plain words to convey your meaning. ■ Remember the importance of good, clear presentation of material. STRUCTURE A report ...

End The final section of the report should set out your recommenda- tions, stating how each of them will help to achieve the sta ...

Use words with a precise meaning rather than those that are vague, for they will obviously serve better to make your meaning cl ...

Paragraphs PAY ADMINISTRATION 83–92 Pay structure 84–88 Job evaluation 89–90 Pay reviews 91–92 Your report will make most impact ...

Positive or negative indicators of performance Appendix ...

322 Appendix Manage performance Do things well and achieve the objectives and standards agreed for the role Positive ■ Carries o ...

Appendix 323 Manage oneself Making decisions, solving problems, taking initiative, managing time, improving own performance, wor ...

324 Appendix Manage others Getting results through people; exercising leadership; managing performance; providing feedback; impl ...