Real Communication An Introduction
References R-33 Von Raffler-Engel, W. (1983). The perception of nonverbal be- havior in the career interview. Philadelphia: Benj ...
R-34 References performance and organizational commitment? Small Group Research, 29, 472–494. Welch, S. A., & Mickelson, W. ...
References R-35 Wolfram, W., & Schilling-Estes, N. (2006). American English: Di- alects and variation (2nd ed.)(p. 1). Malde ...
acknowledgments Box 1.2: National Communication Association, Credo for Ethi- cal Communication. Copyright © 1999. Reprinted by p ...
index abstraction ladder, 73–74, 427 accents, 415 acceptance, latitude of, 471 accommodating, as escapist style, 228–229 accommo ...
I-2 Index beliefs defined, 466 persuasive speaking to change. See per- suasive speaking believability, of nonverbal behavior, 96 ...
Index I-3 competent communication model, 21–26 communicators in, 23 cultural context in, 26 relational context in, 23–25 situati ...
I-4 Index dialectical tensions, 196–198 autonomy versus connection, 196–197 openness versus closedness, 197–198 predictability v ...
Index I-5 framing, 542 Frank, Anne, 15 Frauenfelder, Mark, 226 free speech, mass media and, 538–541 friendships, 7, 184, 186 of ...
I-6 Index Hui, May, 200 human relations approach, 307–308 human resources approach, 308–309, 473 human resources professional pr ...
Index I-7 intrinsic rewards, relationships and, 193 introductions to speeches, 379–382 capturing audience’s attention with, 379– ...
I-8 Index main points of speech. See also speech organization defined, 368 emphasizing, 450 previewing, 382 reinforcing in concl ...
Index I-9 neutral questions, 509 The New York Times, 226 niche marketing, 536–537 Nietzsche, Friedrich, 216 Nimoy, Leonard, 103 ...
I-10 Index persuasive speaking (continued) sample, 489–494 strategies for, 476–485 subjectivity in, 435 topic and thesis develop ...
Index I-11 rejection, latitude of, 471 relational context in competent communication model, 23–25 listening, 171–172 in organiza ...
I-12 Index Smart, Elizabeth, 353 smart mobs, 246 Smith, Maggie, 60 Smith, Randy, 263 The Smurfs (film), 111 social capital, 547– ...
Index I-13 touch communication by, 111–113 culture and, 114 Toy Story (film), 538 Trader Joe’s, 310–313 transactional process, c ...
Chapter 1 Communication: Essential Human Behavior Channel, page 11 Noise, page 20 Chapter 2 Perceiving the Self and Others Attri ...
LaunchPad for Real Communication launchpadworks.com At Bedford/St. Martin’s, we are committed to providing online resources that ...
Dan O’Hair Mary Wiemann Dorothy Imrich Mullin Jason Teven Real Communication third edition an introduction “Real Communication i ...
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