Managing Information Technology

“Earth’s Biggest Bookstore,” 263 Eastman Chemical, 229 “Easy button,” Staples brand marketing, 267 eBay (www.ebay.com), 187, 258 ...

Index 699 factory automation, 215–17 abbreviations used in, 216 computer-integrated manufacturing (CIM), 215 defined, 215 engine ...

40 GbE, 76 4 GL, Seefourth generation languages. 4G WiMAX wireless network, 76 fourth generation languages (4GL), 46–8, 100 busi ...

Index 701 Hyperion Solutions, 47, 56 hypertext, 40, 81 Hypertext Markup Language (HTML), 48, 254 Hypertext Transfer Protocol (HT ...

image editing products, 41 imaging, 21 Imperial Sugar, 218, 219 Implementation phase auditing roles, 358 backup plan, 357–8 of c ...

Index 703 Internet file sharing, 587–9 patent protection, 586–7 software piracy, 586 Intellidyn, 238 Intelsat, 78 interactive ma ...

Internet Protocol (IP) network, 79, 85 Internet service providers (ISPs), 80, 209, 406, 583 Internet Society, 80 Internet System ...

Index 705 make-or-buy decision, 391See alsomethodologies for acquiring systems make-or-buy decision at Baxter Manufacturing Comp ...

mesh topology, 71 message passing, 352 metadata, 97–8, 346 metadata repository, 105 MetaFrame software from Citrix Systems, 194 ...

Index 707 Virtual Circuit, Internet2, 85 virtual private, 80 wide area, 77–80 Wi-Fi, 83 WiMAX, 74, 83 neural networks, 241, 244– ...

office automation (continued) unified communications (UC), 206 videoconferencing, 207–8 office suites, as software, 39–40 off-li ...

Index 709 Pine e-mail system, 209 Pirate Bay, The, 588 Pitney Bowes, 233 plain old telephone service (POTS) networks, 62 plan fu ...

private branch exchange (PBX), 65 procedural languages. Seethird generation languages procedural-oriented techniques, 341–3 proc ...

Index 711 representative business managers, 400 Request for Change Form, 423 Request for Proposal (RFP), 394 defined, 395 develo ...

Salesforce.com, 91, 205, 206, 207, 390, 391, 406, 526, 557 automation capability, 557 Salford Predictive Miner, 226 Sallie Mae m ...

Index 713 Sourcing Interests Group, 381 sourcing of human resources, 551 Southern California Edison, 228 Special Interest Group, ...

strategies for system conversion (continued) phased, 368 pilot, 367–8 StrategyBUILDER, 226 structured techniques, 340–1 StubHub, ...

Index 715 Teledesic, 70 teleprocessing, 63 Telesat, 78 Telnet, 80 Ten Commandments of the Hebrew Scriptures, 578 10 GbE, 75 Tenc ...

Torrent Spy, 588 TorrentFreak Web site, 588 Torvalds, Linus, 42 Toshiba, 29, 55, 68 total cost of ownership (TCO), 543 Total Rew ...

Index 717 Waste Diversion Act, 541 We b. SeeWorld Wide Web (WWW) Web 2.0, 82, 259 Web browser, 40, 254, 267, 406 Web “cookies,” ...