Encyclopedia of Leadership

HOW TO USE THIS LEADERSHIP TOOL “Just as the driver of a car has two tasks, to follow his route and to manage his vehicle, so th ...

Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloadi ...

11.6 THE MEETING AGENDA: WHY, WHAT, AND HOW Inspired by Antony Jay and M.M. Milstein. A well-planned agenda speeds up meetings a ...

HOW TO USE THIS LEADERSHIP TOOL “The usual mistake is to make the agenda unnecessarily brief and vague. For example, the phrase ...

Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloadi ...

11.7 THE CHAIRPERSON’S OPENING REMARKS Inspired by Roger Mosvick and Robert Nelson. Meeting leaders often rush directly into dis ...

HOW TO USE THIS LEADERSHIP TOOL “If there is a single vital skill the successful manager must have, it is the skill to manage a ...

Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloadi ...

11.8 THE MEETING MINUTES: WHY, WHAT, AND HOW Inspired by Antony Jay, George David Kieffer, M.M. Milstein, Roger Mosvick, and Rob ...

HOW TO USE THIS LEADERSHIP TOOL “Once approved at the next meeting, the minutes become a record that can help resolve differing ...

Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloadi ...

TOOLS FOR LEADING RELATIONSHIPS “If it weren’t for the people, the g-- d------ people, earth would be an engineer’s paradise.” T ...

12.1 THE RELATIONSHIP BANK: MAINTAINING WORKING RELATIONSHIPS Inspired by Stephen Covey and Roger and Rebecca Merrill. Like it o ...

HOW USE THIS LEADERSHIP TOOL “When the trust account is high, communication is easy, instant and effective.” —Stephen Covey, THE ...

Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloadi ...

12.2 BUILDING TRUST INTO WORKING RELATIONSHIPS Inspired by Stephen Covey, James Kouzes, Barry Posner, Earnie Larson, Harriet Ler ...

HOW TO USE THIS LEADERSHIP TOOL “You demonstrate your trust in others through your actions—how much you check and control their ...

Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloadi ...

12.3 TRIANGULATION: THE SUREST WAY TO DAMAGE A RELATIONSHIP Inspired by Harriet Lerner. “I’m just more comfortable talking about ...

HOW TO USE THIS LEADERSHIP TOOL “Triangles take countless forms, but we can count on the fact that when tensions rise between tw ...