The Business Book

299 Dell computers were not sold by computer retailers; instead they were available directly from the manufacturer. Dell took th ...

300 EVERY GAIN THROUGH THE ELIMINATION OF WASTE IS GOLD IN THE MINE JURAN’S PRODUCTION IDEAL Fund price cuts, which will hopeful ...

301 See also: How fast to grow 44–45 ■ The value chain 216–17 ■ Make your customers love you 264–67 ■ Lean production 290–93 ■ S ...

MACHINES, FACILITIES, AND PEOPLE SHOULD WORK TOGETHER TO ADD VALUE KAIZEN ...

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304 KAIZEN I n Japan, kaizen is an ancient idea that has become part of the culture. In its everyday usage, the word means an en ...

305 See also: Take the second step 43 ■ Reinventing and adapting 52–57 ■ Beware the yes-men 74–75 ■ Make the most of your talent ...

306 (environmental factors). Solutions to each of the possible causes of the problem are evaluated by the circle using the “five ...

307 Discussing a problem with others is a more effective way to come up with solutions. Consulting people from other parts of th ...

308 to remove the divide between managers and workers, the underlying philosophy being that managers, supervisors, and assembly- ...

309 be slow to catch up because during the time it takes to develop, install, and test new systems, companies using kaizen have ...

310 LEARNING AND INNOVATION GO HAND IN HAND APPLYING AND TESTING IDEAS R esearch and development (R&D) is any investigative ...

311 See also: Gaining an edge 32–39 ■ Kaizen 302–09 ■ Quality sells 318–23 ■ Planned obsolescence 324–25 ■ Time-based management ...

312 YOUR MOST UNHAPPY CUSTOMERS ARE YOUR GREATEST SOURCE OF LEARNING FEEDBACK AND INNOVATION I n the past, companies required th ...

313 Ozzy Osbourne’s official website hosted a poll for fans to vote for the next single from his 2007 album Black Rain. They wer ...

314 TECHNOLOGY IS THE GREAT GROWLING ENGINE OF CHANGE THE RIGHT TECHNOLOGY N o business today can survive without some form of c ...

315 Police cars in many countries run Automatic Number Plate Recognition (ANPR) software. Suspicious vehicles are checked immedi ...

316 WITHOUT “BIG DATA,” YOU ARE BLIND AND DEAF AND IN THE MIDDLE OF A HIGHWAY BENEFITTING FROM “BIG DATA” N owadays there is a h ...

317 See also: Finding a profitable niche 22–23 ■ Study the competition 24–27 ■ Gaining an edge 32–39 ■ Forecasting 278–79 ■ The ...

PUT THE PRODUCT INTO THE CUSTOMER’S HANDS IT WILL SPEAK FOR ITSELF QUALITY SELLS ...