100 Great Business Ideas: From Leading Companies Around the World (100 Great Ideas)

174 • 100 GREAT BUSINESS IDEAS Responding to changes in business markets is best achieved with a willingness to learn and develo ...

100 GREAT BUSINESS IDEAS • 175 Commenting on Nokia’s “thinking process,” CEO Jorma Ollila noted: Of cou rse, we get masses of in ...

176 • 100 GREAT BUSINESS IDEAS Microfinance is the business of lending small sums of money to entrepreneurs in the developing wo ...

100 GREAT BUSINESS IDEAS • 177 In practice By addressing humanitarian concerns, microfi nance provides hope and promotes prosper ...

178 • 100 GREAT BUSINESS IDEAS Several clear principles and techniques can help turn a business around from the brink of disaste ...

100 GREAT BUSINESS IDEAS • 179 Listen to customers, employees, and people who know the business. Create a culture of good criti ...

180 • 100 GREAT BUSINESS IDEAS Encouraging people in your organization to see things differently attracts the best employees and ...

100 GREAT BUSINESS IDEAS • 181 Consciousness. Each person knows the goals of the organization and believes they can play a part ...

182 • 100 GREAT BUSINESS IDEAS The key to success lies in viewing the essentials of business (such as people, customers, cash, i ...

100 GREAT BUSINESS IDEAS • 183 could be trained to make repairs. Canon’s approach meant Xerox failed to sustain its competitive ...

184 • 100 GREAT BUSINESS IDEAS Recognize the outside forces driving resource fl ows. Understand and leverage interdependence be ...

100 GREAT BUSINESS IDEAS • 185 Trust is an essential aspect of business, notably when leading people, selling to customers, or b ...

186 • 100 GREAT BUSINESS IDEAS The most popular attributes are fairness, dependability, respect, openness, courage, unselfi shne ...

100 GREAT BUSINESS IDEAS • 187 Emotional intelligence (EI) is a person’s ability to acquire and apply knowledge from their emoti ...

188 • 100 GREAT BUSINESS IDEAS In practice EI can be learned. Succeeding with EI is achieved by heightening ability in the follo ...

100 GREAT BUSINESS IDEAS • 189 In The Balanced Scorecard Robert Kaplan and David Norton highlight several ways entrepreneurs can ...

190 • 100 GREAT BUSINESS IDEAS Two of the highest-profi le and most successful examples of the balanced scorecard at work are pr ...

100 GREAT BUSINESS IDEAS • 191 Perspective Typical goals Typical measures Financial • Increased profi tability Share price perf ...

192 • 100 GREAT BUSINESS IDEAS Publicizing and using the results. While everyone should understand the overall objectives, deci ...

100 GREAT BUSINESS IDEAS • 193 “Putting customers first” is a frequently heard business mantra, but what does it mean and how ca ...