How To Win Friends And Influence People

arrived, I found just what I had anticipated – and dreaded. He was hostile, gloating ov ...

exploded again about carelessness in the accounting department. Again I explained it was my fault. H ...

was, recorded the high-water mark of the Confederacy. Pickett’s charge – brilliant, heroic – was nevertheles ...

a new relationship with his son, his daughter-in-law and the grandchildren he had at last met. Elbert Hubbard ...

IF YOUR TEMPER is aroused and you tell ’em a thing or two, you will have a fine time unloading you ...

couldn’t have been more gracious, more friendly if he had addressed a group of medical missionaries. ...

Lincoln said that, in effect, over a hundred years ago. Here are his words: It is an old and true maxim ...

landlord was hard-boiled. ‘I wrote him,’ Mr. Straub said in a speech before the class, ‘notifying him that ...

there, and a number of people were standing around watching the two lone men on top of the pole. Glancing ...

made an appointment to see him. During the twenty-five-mile trip to his office, I carefully reviewed the si ...

want to be aware of any situation that might tarnish your fine reputation,” I added. He thanked me fo ...

IN TALKING WITH people, don’t begin by discussing the things on which you differ. Begin by emphasising – ...

bristling negative into an affirmative. The use of this ‘yes, yes’ technique enabled James Eberson, who ...

most eager to sell to. My predecessor had called on him for ten years without selling anything. When I took ...

Eddie Snow, who sponsors our courses in Oakland, California, tells how he became a good customer of a s ...

Chinese, and they have garnered a lot of perspicacity: ‘He who treads softly goes far.’ PRINCIPLE 5 Get the ...

MOST PEOPLE TRYING to win others to their way of thinking do too much talking themselves. Let the other peop ...

nods and a few gestures. ‘As a result of this unique conference, I was awarded the contract, which called for ...

This man was no exception. He talked for a long time about how he had started with $450 in cash and ...

La Rochefoucauld, the French philosopher, said: ‘If you want enemies, excel your friends; but if you want ...