Encyclopedia of Leadership

RELATED LEADERSHIP TOOLS 6.2 Assumption Analysis 6.5 Force-Field Analysis 7.1 Problem Framing 6.3 Complex Situations 6.6 Six-Hat ...

7.4 POLARITIES: DEALING WITH INTRACTABLE PROBLEMS Inspired by Barry Johnson. Polarities are those dilemmas that won’t go away, e ...

In managing polarities, watch for two dysfunctional camps, each with an either–or mind set (half the picture): ➠ Crusaders see t ...

POLARITYMAP WORKSHEET RELATED LEADERSHIP TOOLS 6.6 Six-Hat Thinking 9.5 Negotiation 10.9 Visible Information 7.1 Problem Framing ...

7.5 DECISION MAKING: MAKING DECISIONS LOGICAL AND DEFENSIBLE Inspired by Ben Tregoe and Chuck Kepner. Important decisions that l ...

Assess the risks and the limitations of the highest rated option(s). Charles Kepner and Benjamin Tregoe, in their groundbreaking ...

HOW TO USE THIS LEADERSHIP TOOL “When people are provided with a common approach to decision making, they find they can indeed w ...

218 SECTION 7 TOOLS FORPROBLEMSOLVING, DECISIONMAKING, ANDQUALITY Assess risks and limitations for each of the highest-rated opt ...

7.6 POTENTIAL PROBLEM ANALYSIS: DEALING WITH RISK TO A PLAN Inspired by Ben Tregoe and Charles Kepner. The purpose of Potential ...

Charles Kepner and Benjamin Tregoe, in their groundbreaking book, The New Rational Manager,summarized the process this way: Repr ...

HOW TO USE THIS LEADERSHIP TOOL “Potential Problem Analysis is not a negative search for trouble. It is a positive search for wa ...

RELATED LEADERSHIP TOOLS 6.2 Assumption Analysis 6.5 Force-Field Analysis 10.6 Group Leader Skills 6.3 Complex Situations 6.9 Br ...

7.7 TOTAL QUALITY LEADERSHIP OVERVIEW Inspired by William Deming, Joseph Juran, Peter Scholtes, William Conway, and Amoco Progre ...

224 SECTION 7 TOOLS FORPROBLEMSOLVING, DECISIONMAKING, ANDQUALITY Identifies trends by tracking a quality measure over a period ...

Diagrams reproduced with permission from Mears, Peter.Quality Improvement Tools and Techniques. McGraw-Hill, 1995. HOW TO USE TH ...

Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloadi ...

7.8 AFFINITY DIAGRAMS: ORGANIZING MOUNTAINS OF DATA Contributed by Diane MacDonald, and inspired Michael Brassard, Nancy Tague, ...

PROCESS STEPS 228 SECTION 7 TOOLS FORPROBLEMSOLVING, DECISIONMAKING, ANDQUALITY ❑ Lots of 4 ×6- inch Post-ItNotes; felt pens; f ...

The authors of this book had 150-plus tools to organize into readable form for you, the read- er. Using the affinity diagramming ...

WEB WORKSHEET Now think of situations in which affinity diagramming would be a helpful tool. Fill in the matrix to get you start ...