Your Money, Your Goals - A financial empowerment toolkit for social services programs.

Consumer Financial Protection Bureau April 2015 YOUR MONEY, YOUR GOALS A financial empowerment toolkit for Social Services progr ...

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Table of contents MODULE 1: Introduction to the toolkit ..................................................................... 1 ...

Tool 1: Client financial empowerment checklist ............................................ 45 MODULE 6: Setting goals ........ ...

Tool 3: Cash, paychecks, direct deposit, payroll cards, and EBT— understanding the benefits and risks........................... ...

Why do credit reports and scores matter? .................................................... 193 What is in a credit report? . ...

MODULE 1: Introduction to the toolkit Welcome to the Consumer Financial Protection Bureau’s Your Money, Your Goals: A financial ...

Financial empowerment Empowerment is the process of increasing the capacity of people to make choices and transform those choice ...

We are working to give consumers the information they need to understand the terms of their agreements with financial companies. ...

Financial empowerment and your life Case managers and financial empowerment As a case manager, you are in a good position to pro ...

You then develop a plan to help your clients receive your organization’s services. You often have to gather and coordinate infor ...

 Evaluate financial products and services  Recognize when their consumer rights may have been violated and know how to take ac ...

financial education programs, among others. Referral partners When identifying referral partners, make sure they:  Have experti ...

Consider each module a specific set of tools to be used as needed with each client. For example, you may have a client who has j ...

MODULE 2: Assessing the situation Before you start providing financial empowerment services to clients, we want to be sure you h ...

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Tool 1: Financial empowerment self- assessment Some case managers may find the idea of providing financial empowerment informati ...

Case manager self-assessment: Part 1 Answer each of the following questions by checking either the “true” or “false” column. Que ...

Case Manager Self-Assessment: Part 2 Use check marks to show which word or phrase (rating) best describes how you feel today. St ...

Case manager self-assessment: Part 3 Use check marks to show whether your answer to each question is “yes,” “no,” or “I don’t kn ...