Better Manager 7th prelims:Better Manager 7th edition

Practises what he/she preaches. Encourages teamwork. Actively encourages feedback. Develops other people. LEADERSHIP CHECKLIST ...

■ Are team members flexible – capable of carrying out different tasks? ■ Is there scope to empower the team so that it can take ...

Ted also ensured that his managers transmitted the content of these meetings down to first line supervisor level. And the latter ...

business (1,000 employees) in the fast-moving consumer goods sector of industry. He had come up the hard way and his experi- enc ...

How to make a business case A business case sets out the reasons why a proposed course of action will benefit the business, how ...

number of investment appraisal techniques available such as payback, the accounting rate of return, discounted cash flow and net ...

■ provide higher levels of service to customers; ■ minimize learning costs (reduce the length of learning curves). ENHANCING THE ...

How to make things happen Making things happen, getting things done, achieving results – this is what management is all about. I ...

characteristics. Upbringing, education, training and, above all, experience, develop you into the person you are. We may not be ...

■ The need for achievement. ■ The need for power (having control and influence over people). ■ The need for affiliation (to be a ...

■ They work hard and work well under pressure; in fact, it brings out the best in them. ■ They tend to be dissatisfied with the ...

sufficiently enthusiastic. It may be even harder to decide what to do about it. You don’t want to enthuse all over the place, in ...

How to manage your boss If you want to achieve results, innovate and get on, you have to learn how to manage your boss. The word ...

To manage your boss you need to know how to: ■ Get agreement from him or her on what you want to do. ■ Deal with him or her over ...

Getting away from the office may be an advantage: there will be no interruptions and your boss is less likely to call in the hen ...

position. Retire in good order and re-open your campaign at the right moment. DEALING WITH PROBLEMS Things are going wrong. You’ ...

To succeed in impressing your boss without really trying – it’s fatal to push too much – you should: ■ Always be frank and open. ...

How to manage change Change is the only constant process which exists in organiza- tions. An effective organization is one that ...

TYPES OF CHANGE There are two main types of change: strategic and operational. Strategic change Strategic change is concerned wi ...

■ The information people use to make their choices comes from their environment. ■ Their choices are based upon: the things tha ...