Better Manager 7th prelims:Better Manager 7th edition

are performance problems you should go conscientiously through each stage of the capability or disciplinary procedure. Unfortuna ...

Monitor progress and provide feedback. Provide additional guidance as required. As a last resort, invoke the capability or disc ...

How to prepare a business plan WHAT IS A BUSINESS PLAN? A business plan sets out what you or your business intends to achieve an ...

■ to convince someone to join with you in the business; ■ to help in selling a business; ■ to obtain a grant or regulatory appro ...

The proposal The proposal is the heart of the business plan. It sets out: What you intend to do– this is an explicit statement ...

three years. These projections should not go into elaborate detail. They can be expanded in an appendix. It is necessary to expl ...

Operations Summarize the main processes used in your business so that investors can be confident that these will support the ach ...

achievable and a basis for generating an acceptable return for anyone who invests in the business. HOW SHOULD THE PLAN BE PRESEN ...

How to recover from setbacks Even good managers have setbacks during their career, but the best managers recover from them quick ...

Accentuate the positive and build on what you know and can do and have already achieved. Assess your strengths and work out how ...

How to run and participate in effective meetings DOWN WITH MEETINGS Meetings bloody meetings, the title of a training film, stri ...

WHAT’S WRONG WITH MEETINGS? Meetings are criticized because they: ■ Waste time – too many people talk too much. ■ Fail to produc ...

To make meetings work there are three things that must happen: ■ They should be set up properly. ■ There should be a good chairp ...

CHAIRING MEETINGS The success or failure of a meeting largely depends on the chair - man. If you are chairing a meeting, this is ...

At appropriate moments during the meeting summarize the discussion, express views on where the committee has got to and outline ...

question to the chairman or other member of the meeting such as ‘Do you think there is a case for doing this?’ Be prepared to a ...

How to motivate people Motivating people is the process of getting people to move in the direction you want them to go. The orga ...

THE PROCESS OF MOTIVATION Motivation is concerned with goal-directed behaviour. People are motivated to do something if they thi ...

The extrinsic motivators can have an immediate and power- ful effect, but this will not necessarily last for long. The intrinsic ...

Expectancy theory Expectancy theory states that motivation only happens when individuals: ■ feel able to change their behaviour; ...