Better Manager 7th prelims:Better Manager 7th edition

MANAGING STRESS IN OTHERS – WHAT YOU CAN DO To manage stress in others you need to do the following. ■ Be aware of organizationa ...

Take time off during the day – relax (switch off) for a few minutes over a cup of coffee with your colleagues. Don’t work exces ...

How to manage systems and processes Managers get things done through people but they also have to ensure that those people manag ...

Systems need to be maintained and updated to ensure that they continue to function effectively and deliver the required results. ...

expect an appropriate design and full support. If either of these are lacking they are rightly angry. The main challenges presen ...

How to manage time I wasted time, now doth time waste me (Richard II). If you were told by your chairman that you were needed fo ...

Your job Start with your job – the tasks you have to carry out and the objectives you are there to achieve. Try to establish an ...

summarize how effectively you spent your time by writing V for valuable, D for doubtful and U for useless. If you want to make m ...

work ahead. They find that they work best if they have to achieve almost impossible deadlines. Working under pressure concentrat ...

Meetings or interviews. Respond to e-mails. Telephone calls. Tasks in order of priority: A – must be done today; B – ideally s ...

ORGANIZING OTHER PEOPLE Your first task is to organize yourself, but other people can help, if you can guide and encourage them. ...

Your subordinates You will save a lot of time with your subordinates if you system- atically decide what work you can delegate t ...

Problem Possible remedies Postponing unpleasant tasks ■ Set a timetable and stick to it ■ Get unpleasant tasks over with quickl ...

Problem Possible remedies ■ Only ask for written memos and reports when you really need them ■ Encourage people to present infor ...

Problem Possible remedies ■ Don’t hang on to papers in your pending tray – clear it daily ■ Set up a filing and retrieval system ...

Problem Possible remedies ■ Ask yourself, every time you plan to go anywhere, ‘is my journey really necessary?’ ■ Plan the quick ...

How to manage under- performers WHY POOR PERFORMANCE OCCURS Poor performance may arise because individuals lack the skills and/o ...

THE ACTIONS REQUIRED TO MANAGE UNDER-PERFORMANCE Given that the performance failure cannot be attributed to poor leadership or t ...

■ did not receive adequate support or guidance from their manager; ■ did not fully understand what they were expected to do; ■ c ...

obtained and analysed, and agree on any further actions that may be necessary. HANDLING DISCIPLINARY INTERVIEWS If poor performa ...