Strategic Human Resource Management: A Guide to Action
11 Organization development strategy ORGANIZATION DEVELOPMENT DEFINED Organization development (OD) is defined by Cummins and Wo ...
OD is based on behavioural science concepts, but during the 1980s and 1990s the focus shifted to a number of other approaches. S ...
l The work team, especially at the informal level, has great significance for feelings of satisfaction, and the dynamics of such ...
generate and help clients to generate valid information that they can understand about their problems; create opportunities for ...
behaviour they 1) must perceive a link between the behaviour and certain outcomes, 2) must desire those outcomes (this is termed ...
Transformation is required when: l significant changes occur in the competitive, technological, social or legal environment; l m ...
Transformation through leadership Transformation programmes are led from the top within the organization. They do not rely on an ...
identifying and discussing crises, potential crises or major opportu- nities. Forming a powerful guiding coalition: assembl ...
12 Employee engagement strategy Engaged people at work are positive, interested in and even excited about their jobs and prepare ...
Board in the United States (2006) defines engagement as ‘a heightened connection that an employee feels for his or her organizat ...
ENGAGEMENT AND DISCRETIONARY BEHAVIOUR There is a close link between high levels of engagement and positive discre- tionary beha ...
A more detailed answer was given by Robinson et al(2004), whose research for the Institute of Employment Studies indicated that ...
roles and carry them out. An enabling environment will create the conditions that encourage high-performance and effective discr ...
people right” principle for both organizations and people: the value of continuous, ongoing training and development.’ Learning ...
these lines to those responsible for such developments. But the greatest impact on the levels of engagement arising from the des ...
nition, performance improvement planning, joint involvement in moni- toring performance, and feedback. The strategy should there ...
is also about creating a work environment that gives people a voice by encouraging them to have their say, and emphasizes as a c ...
13 Knowledge management strategy Knowledge management strategies aim to capture an organization’s collective expertise and distr ...
represent the ways in which knowledge is transferred from people to people or from people to a knowledge database. The purpose o ...
and available and is held in databases, corporate intranets and intellectual property portfolios. Tacit knowledge exists in peop ...
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