The John Adair Handbook of Management and Leadership
Chapter 7: Motivation and people management 171 Maintaining high morale is key to high motivation and morale covers the individu ...
6 Keep units and sub-units as small as possible (for large units tend to be bureaucratic and demotivational if they lack inspire ...
Chapter 7: Motivation and people management 173 4 Do we actively consider changing our information systems to improve methods of ...
Other than financial payments, any words of recognition could be reinforced by giving: time off (with pay) tickets for an event ...
Chapter 7: Motivation and people management 175 Do you consciously try to motivate people by understanding their needs and aspir ...
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Chapter 8 Communication and presentation Introduction Issues in communication................................................... ...
Introduction It is self evident that written and spoken communication skills are of crucial importance in business (and personal ...
Introduction .............................................................................................................. Comm ...
Listening Listening has been called the forgotten skill in communication. It is more than just hearing, it is the giving of thou ...
Chapter 8: Communication and presentation 181 The tell-tale signs of a good listener: paying close attention to others when the ...
In active listening you must be prepared to: ask questions weigh the evidence watch your assumptions listen between the lines ( ...
Chapter 8: Communication and presentation 183 the style and content of a few paragraphs, scan (if still interested) selected par ...
5 Naturalness 6 Conciseness. In letters, reports and memos the quality improves if the appropriate amount of planning is given t ...
Chapter 8: Communication and presentation 185 Easy reading makes hard writing Churchill’s guidelines for report writing centred ...
does it offend anyone? can it be understood by a non-technical person? is it positive and constructive? does it point up the de ...
Chapter 8: Communication and presentation 187 Preparation is helped by asking the Who? What? How? When? Where? Why? of the speak ...
what do they expect? why are they there? what is their knowledge level? do you know any personally/professionally? do you expec ...
Chapter 8: Communication and presentation 189 Making a plan with a framework which has: a beginning (including introductory rem ...
35mm slide projection: professional in appearance, good for large audience and easy to use with a remote control can be offset ...
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