Coaching, Mentoring and Managing: A Coach Guidebook

T E A M F L Y Team-Fly® ...

Coaching, Mentoring and Managing A Coach Guidebook By Micki Holliday The Career Press, Inc. Franklin Lakes, NJ ...

Copyright © 2001 by Micki Holliday All rights reserved under the Pan-American and International Copyright Conven- tions. This bo ...

About Rockhurst University Continuing Education Center, Inc. Rockhurst University Continuing Education Center, Inc.is committed ...

Legend Symbol Guide Exercises that reinforce your learning experience Questions that will help you apply the critical points to ...

Table of Contents Introduction.................................................................................................. ...

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1 Getting Results Is All About You......................................................................... It All Comes Down t ...

Value the person and enjoy the results. NTRODUCTION I ix There are two realities in business today: Get results and keep your re ...

x government and the not-for-profit sectors, likewise, have been faced with the sad truth that people just aren’t as motivated a ...

knowledge who is committed to giving support and career/job advice to a less experienced person. With your people who are perfor ...

xii You get paid for what your people do ... not for what you do. This is crucial to understand. If it’s true that the people w ...

You become known as a developer of people. You build empowerment through sharing leadership. You increase team unity and suppor ...

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HAPTER 1 C Getting Results Is All About You Understand Your Role as Coach ...................................................... ...

and encourage them to push themselves to the highest possible performance. Note the word optimum used earlier to describe the de ...

1 The 10 values of a successful StaffCoach™ include: Clarity— giving and receiving accurate communication. Supportiveness— a co ...

Clarity is the number one tool for success in management. The problem often is that managers think they are clear, that they mad ...

1 that reveal what people are thinking. Check for understanding rather than concluding with “Is that clear?” “What have I said t ...