Coaching, Mentoring and Managing: A Coach Guidebook

146 Generally, it’s a good idea to allow the associate to assist in the task while you perform the task essentials — not vice ve ...

4 Exercise .............................................................................................................. List b ...

148 As discussed earlier in this chapter (page 134), people will begin to demonstrate what category of thinking they fall into i ...

4 Additionally, she has no major questions unanswered ... no fears or confusion are evident. But, for other environments, where ...

Coaching, Mentoring and Managing 4 Job Phase Progress Report Task ___________ Title __________________ Date Begun _____ Date End ...

4 Phase 1: The learner watches. Phase 2: You do the job together. Phase 3: You watch the learner do the job. It’s the “10-60-90” ...

Consider a cycle, moving clockwise: It begins as you let go; as a mentor you are giving control to your associate. It then moves ...

4 to, and when and where certain activities are “the norm” or not. This doesn’t mean teaching the person how to play games or ho ...

club.” A one-idea club is basically the practice of two or more people meeting to analyze a competitor’s approach to business. T ...

4 Business Advice Flower and garden center Move “The Berry Bucket” into Omaha and sell berry plants as well as berries. Savings ...

156 Eagerness to Learn Make sure your associates become avid and ongoing learners. Teach them to value and seek additional train ...

4 In many ways, mentoring is the fulcrum on which the roles of “coach” and “counselor” balance. Without the investment of time, ...

There are elements to mentoring that are different from coaching, just as there are actions in coaching which are separate from ...

4 What are four needs that drive emotionally centered team members? Explain the “10-60-90” principle. Name the three phases of ...

...

HAPTER 5 C The Counselor Role: Confrontation and Correction Coaching is all about you as a manager developing your people. You i ...

Questions to ask yourself to determine if counseling is appropriate include: Have the employee’s duties been clearly communicat ...

5 over time into real performance problems. Discipline and confrontation are not favorites of many people. In today’s more suppo ...

Performance problems that persist Associate who is failing or experiencing failure Not all associates will come to you and conf ...

5 Four Keys to Effective Counseling .................................................................... Rethink the counseling ...