Coaching, Mentoring and Managing: A Coach Guidebook

46 Add the numbers in each column and total them. A score of 27 or less probably indicates a need for counseling and/or coaching ...

2 Supervisory/Personnel Information Again assuming, as we are, that you are new to this team environment, the ability to obtain ...

Coaching, Mentoring and Managing 2 Supervisory Observation Form My overall impression of this employee’s skill level relative t ...

2 Extra Departmental Observations If your team interacts regularly with other people, departments or divisions, the observations ...

Coaching, Mentoring and Managing 2 Individual Questionnaire One of the ways I have felt most challenged in my job is One aspect ...

2 Review Insights: Combine and Consider ............................................................. Review and analyze the var ...

Your StaffCoaching™ Style ................................................................................ Coaching, Mentoring a ...

2 The Five-Step StaffCoaching™ Model StaffCoaching™ Style Inventory (Continued) Every person in your unit has complained about ...

Analysis of Your Preferences and Tendencies ..................................................... Your highest score tells you w ...

2 Mentors get close and they care. Those can be scary emotions. Six Pitfalls to Your StaffCoaching™ Success .................. ...

56 members will either leave or, perhaps worse, gradually become what your tyrannical style is teaching them to be: responsive o ...

2 bad person.” No — you didn’t say that, but that’s what Pat hears. Think about it. If someone says to you, “Work on your attitu ...

Never Follow Up If you fail to follow up on directions or performance, you will inevitably find yourself reacting to unpleasant ...

2 Don’t Reward Improved Behavior If you don’t reward positive changes in behavior, your team will be defeated. You will not gain ...

Case Study ........................................................................................................... Raytown K ...

2 What did she do right? Briefly describe how Barb could have avoided the pitfalls you listed under No. 1. If you were one of B ...

rise. It’s also a good idea to cover her delivery people and support staff. It is cost-ineffective for veterinary staff to weld ...

2 Listening “Proactive” Mindset Effective Feedback Enthusiasm and Optimism Openness Humor Flexibility If you’ve been in your j ...

Empathy and Understanding To succeed as a coach, you must have empathy for the people who work for you — a basic understanding a ...

2 For example, find something complimentary to say to the individual(s) who performed a newly completed task. Even if the job tu ...