Coaching, Mentoring and Managing: A Coach Guidebook

126 and not just verbal instruction. It’s “hands-on” instruction. It’s doing the task together. You lead by example, demonstrati ...

4 A Process With Productive Purpose .................................................................. The mentoring process req ...

The team member may perceive that she is not worth special attention and grows to distrust not only your motives, but eventuall ...

4 Rhonda: Sure. Okay, let’s talk about how to develop more skill in negotiating. Coach: Negotiating? Well, absolutely. However, ...

Evaluate the team member’s understanding with questions like, “What have I said that could be a little clearer?” or “If you wer ...

4 So have patience with the mentoring process and clearly see its value in your overall job accountabilities. Emotional Maturity ...

mentoring sessions with pleasant expectations. If you think mentoring sessions will be dreary, painful experiences, identify why ...

4 Know your organization.One of your main functions is to help the associate overcome the hurdles in moving up and around offic ...

134 Celebrate successes.Let your associate know that you are proud of her accomplishments and the progress she makes. Celebrate ...

4 Authority-driven Thinkers Some people best accept and process knowledge by taking specific direction from authority. If you me ...

136 few copies like this one. So write a new headline now and get it in to editorial. Jan: You bet! Coach: And, Jan ... what are ...

4 Encourage them to touch and feel, and they will learn faster. You can show and tell, but they must do. If you are discussing s ...

The need for control Some team members respond poorly to assignments unless they feel in control of their environment. If they ...

4 The need for attention Some people won’t respond very long to anything if they don’t get positive attention from it. Not that ...

Intuitive Thinkers The fifth way people assimilate data is by intuition. Intuition is an unconscious process that is neither rat ...

4 Style Analysis Questions ................................................................................... Does this part o ...

The Three Key Phases of Successful Mentoring ............................................... Do you remember classes in school w ...

4 The three phases of the mentoring process use the “10-60-90” principle to instruct people so they will learn and grow to their ...

Phyllis: Just hearing so many problems or objections that you have to have answers for. I could never plan for all of those. Coa ...

4 Phyllis: I’ll remember. Earlier you read about the importance of communicating with your people. As you show them how to do th ...