Selling With Emotional Intelligence : 5 Skills For Building Stronger Client Relationships
I think the mouse-in-the-maze experiment serves as a good metaphor for people who feel their careers and/or reactions to stress ...
If you can apply this thought process toward the stressful scenarios, en- vironments, and moods you wrestle with at home, in the ...
92 SELLING WITH EMOTIONAL INTELLIGENCE FIGURE 11.2The Stress MESS Exercise Moods.(states where I am most susceptible to stress a ...
Feeling Helpless or Taking Charge 93 FIGURE 11.3Preparing for Restraint Reasons for this Skill: Stress is harmful to body, psyc ...
Most of them knew about stress management before the term was ever invented. They rarely show anger. They tend not to fret. The ...
A key to staying fired up is to laugh easily and laugh often. SOMETHING HAS TO GIVE Stress and laughter cannot exist in the same ...
Life can be sour without laughter. The minutes go like hours. Without laughter, The days can be trying. And in life there’s no d ...
The Principles of Emotional Intelligence •Optimism is grounded in a sense of hope and is the naturally in- tended state for the ...
98 SELLING WITH EMOTIONAL INTELLIGENCE FIGURE 12.1Resilience Reactor Directions:Read each statement and circle the number that b ...
EVERYONE GETS TIRED Norm was at an all-time low. He took the pile of pages (his man- uscript and life’s passion) and threw it in ...
they were talking about a wide-eyed, naïve, country-bumpkin type that con- jures up images of Gomer Pyle saying, “Why Gooollllyy ...
Notice the spiraling graduation of attitude that can easily infect a vul- nerable emotional state. While the skeptic doubtsor su ...
They keep going because they are convinced that the next great opportunity is just around the corner. The more rejection they fa ...
he’s going to be baffled by their response to him. You can never surpass your expectations—and the pessimist is always looking f ...
back every now and then and ask ourselves, “Am I setting my goals high enough to challenge my capabilities?” MENTAL BARRIERS A g ...
She said, “I have very few regrets about what I have done. But what I re- gret most are the things I didn’t do. Ideas I wish I h ...
To open the meeting, the program director informed me that “They loved the show idea and wanted to play it in the morning and ev ...
The Principles of Emotional Intelligence Discouragement can be traced to three sources. Recognizing the source is the first ste ...
on the business she garnered from two major clinics. She had developed great relationships with the decision makers at both clin ...
disappointment, and adversity are the chief bandits of optimism and en- couragement; however, these three are easily muddled int ...
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