Selling With Emotional Intelligence : 5 Skills For Building Stronger Client Relationships
10 The Principles of Emotional Intelligence •Awareness of our individual personality style will help us avoid an- noying others ...
This chapter is about how to make the critical emotional connection with others. Many times we find ourselves in situations simi ...
Awareness of our own personality’s impact and greater concern for the comfort level of our clients is the bedrock for success in ...
HOW TO TAKE THE PROFILE (SAMPLE) By filling out the profile in Figure 2.2 you will discover your own per- sonality style. It is ...
14 SELLING WITH EMOTIONAL INTELLIGENCE Directions:Place the appropriate number next to each descriptive phrase. 12 3 4 Least Mos ...
Moving from Me to We 15 FIGURE 2.3TEAM Dynamics Personality Awareness Profile Graph Directions:Mark your Atotal on the Tline, Bt ...
trated and unhappy when they are not in control. Individualistic in nature, Enterprisers live by the creed, “If you want to get ...
Leading Role Your leading role is the most reliable predictor of how you will act and react on a daily basis. Your leading role ...
Supporting Role Your supporting role is the complement to your leading role and plays a major part in your responses to stress a ...
In this case, John (E-35) and Judy (E-44) could claim that their leading role is E,but their work style and behavior will profou ...
POLAR OPPOSITES/ORIGINS OF CONFLICT Much of the conflict we face is personality based. Our personality style in large part defin ...
A monumental leap in our ability to resolve conflict is understanding that much of our conflict is rooted in personality. People ...
22 The Principles of Emotional Intelligence Developing broader emotional appeal hinges, in part, on personal- ity self-awarenes ...
sonality DNA—a psychological blueprint that directs temperament and be- havior. This personality DNA plays a leading role in det ...
The Togetherness style is led by a sense of caring and constantly tries to play the affirmer and encourager. Such people take a ...
Because of the tendency of the Togethernesss personality to want to please everyone, these individuals often have a difficult ti ...
and they like to win. They are time-conscious and like to get as much done as they can in as little time as possible. Consequent ...
Enterprisers also tend to be practical, resourceful, and industrious. Enterprisers simply want to get things done. Their emotion ...
to soften the harsh and blunt nature of their communications. Enterprisers need to help others see the vision before they move f ...
Analyzers also tend to be critical and judgmental. They see the world in black-and-white and have little patience with those who ...
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