Leading Organizational Learning

Turing Test. It is simply too difficult to teach a computer to make good small talk. When we refer to the Turing Test in the tex ...

T. A. Stewart, “Knowledge Worth $1.25 Billion,” Fortune, Nov. 27, 2000, p. 302. Ibid. M. Schrage, “Sixteen Tons of Information ...

Chapter Nine, “Informal Learning” M. A. Loewenstein and J. R. Spletzer, “Formal and Informal Training: Evidence from the NLSY,” ...

hierarchies” and markets to achieve superior economic perfor- mance. See also P. H. Rubin, Managing Business Transactions: Contr ...

C. W. Wick, R.V.H. Pollock, and J. F. Bolt, “Increasing the Return on Investment of Leadership Development Pro- grams,” Fort Hi ...

Chapter Fifteen, “Learning at the Top” The following participants were interviewed as part of our sur- vey of how CEOs learn. A ...

workforce planning and development and head of Sun University at Sun Microsystems and chief learning officer at Nortel and Bell ...

J. Pfeffer, The Knowing-Doing Gap(Boston: Harvard Business School Press, 2000). P. Senge, The Fifth Discipline(New York: Double ...

services but also to describe large, sophisticated corporate accounts that purchase complex products and services. F. J. Gouill ...

S. Denning, The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations (Boston: Butterworth- Heinemann, 20 ...

Ibid., p. 195. M. J. Darling, and C. S. Parry, From Post-Mortem to Living Practice: An In-Depth Study of the Evolution of the A ...

School Press, 2001), and T. A. Davenport and L. Prusak, Work- ing Knowledge(Boston: Harvard Business School Press, 2000). For a ...

Chapter Twenty-Nine, “Developing a Learning Culture on Wall Street” Presentation by John Thornton, Pine Street Leadership Progr ...

A Ability to learn: competitive advantage of, 190; engagement process and, 190–193; equation for assessing, 66–67; fostering ind ...

Beliefs: action and, 147–159; of best companies, 197–200; of best leaders, 155–158, 197–200, 206; choosing to change, 153–158; i ...

Chunking, 10, 129–130 Church of Jesus Christ of Latter-Day Saints, 77 Churchill, W., 203 Cisco, 104 Clarity, in communication, 2 ...

Cross-training, 97 Cultural differences: in codified versusimplicit knowledge, 15–16; in individual versusteam knowledge, 14–15; ...

Ethics: of executive behavior, 137–138; speaking up about, 22 Evenius, 205 Executive coaching program, 323–324 Executive Develop ...

Giang, R., 42–43 Giving back, 203–205. See alsoLegacies of learning Gladwell, M., 109, 276–278, 287, 297 Glavin, B., 284 Global, ...

supporting, 93–100; tracking, 99–100; uncovering, 94–95; value of, 93 Information Age/digital revolution: knowledge movement and ...