Real Communication An Introduction

Chapter 5  Communication and Culture 145 Accommodate Appropriately Another way to improve intercultural communication is to adap ...

146 Part 1  Basic Communication Processes others and to show a shared group identity (Gallois, Franklyn-Stokes, Giles, & Cou ...

Chapter 5  Communication and Culture 147 c Listen effectively. You can’t be mindful unless you listen to what people say (and wh ...

148 Part 1  Basic Communication Processes c Think about social identity. The first impression that most people got of Puck was t ...

149 A Study Tool Now that you have finished reading this chapter, you can: Define and explain culture and its impact on your com ...

A doctor’s ability to effectively listen to a patient can literally mean the difference between life and death. Clarissa Leahy/G ...

Listening skills are crucial in medical care situations: doctors must probe patients for information and also work with teams of ...

152 n elementary school report cards, “Listens well” and “Follows directions” are high praise for young children (Edwards & ...

Chapter 6  Listening 153 Affective Component Recall from Chapter 4 that when you display your affect, you are showing the positi ...

154 Part 1  Basic Communication Processes ❶ Do you think the hosts and judges of Project Run- way knew instinctively to look at ...

Chapter 6  Listening 155 Responding involves generating feedback or reactions that let others know you’ve received and understoo ...

Assess Your Listening Style The following statements describe the ways some people think and behave when they are in various lis ...

Chapter 6  Listening 157 c People-oriented listeners have relationships in mind. They tend to be most concerned with other peopl ...

158 Part 1  Basic Communication Processes listening affects more than your ability to communi- cate: it enables you to live a pr ...

Chapter 6  Listening 159 they could have avoided the costly fiasco if they had listened to their customers in the first place (W ...

160 Part 1  Basic Communication Processes situations, you need to listen for information; in others, you must listen for ideas, ...

Chapter 6  Listening 161 type of listening when considering a big financial pur- chase, like a car. Don bought his last car from ...

162 Part 1  Basic Communication Processes much information to disclose to them and when. Empathic listening helps man- age the e ...

Chapter 6  Listening 163 interfere with our ability to comprehend information and respond appropriately. We also offer advice fo ...

164 Part 1  Basic Communication Processes who use American Sign Language as a primary language also listen to each other and enc ...