NLP At Work : The Difference That Makes the Difference in Business

language. If like Pete and Joe you use different systems to communicate, then you will have difficulty understanding and accepti ...

view volume bitter dim loud relaxed look snap whiff Some of the key expressions for each of the three systems are: Visual Things ...

CAPTIVATING LANGUAGE Excellent communicators naturally use the system preferred by the person to whom they are speaking, at leas ...

association into the experience of reading the procedures. It is therefore likely to be more memorable than the dissociated, neu ...

Shortcut to using enriched language 1 Choose something that you want to communicate to someone. It could be via an email, a lett ...

Brian Keenan (1993)An Evil Cradling, Vintage. Gregory Bateson was one of the influences on John Grinder and Richard Bandler, the ...

different—the trainer would blow a whistle and give the porpoise a fish. As soon as the porpoise repeated the behavior, the trai ...

Leadership is a necessity “Language is the only homeland.” Czeslaw Milosz L eadership is no longer a choice in organizations—it ...

92 NLP AT WORK ❏ Surface structure—everything we say, either to ourselves or to other people. ❏ Deep structure—the underlying me ...

Now read the following passage. How many fs are there? FEATURE FILMS ARE THE RESULT OF YEARS OF SCIENTIFIC STUDY COMBINED WITH T ...

John Grinder and Richard Bandler made a study of these language patterns. They developed and refined a set of questions designed ...

This kind of question reconnects the speaker with their thinking about the source of their problems. It also gives you specific ...

Performance objectives and measures of job success often seem to contain this kind of comparison: Abstractions take the action o ...

that it is an opinion: ❏ This is the right way to do the job. ❏ It's bad to be inconsistent. “According to whom?” is the key que ...

Universal statements consist of words such as no one, everyone, never, always, all, nothing. The speaker has generalized specifi ...

spontaneously with comments such as “Well, I just can't,” indicating that they haven't really considered the question. However, ...

Distortions are examples of language where the owner of the words has distorted their experience. It may be that they have made ...

“How do you know that?” enables the speaker to reconnect their interpretation of others' behavior back to the behavior itself. I ...

The language you use may be what you say openly to others. Equally, it can be what you say to yourself internally. You can use t ...

these talks makes me stressed. I know what people in the audience will think, they’ll think this is all obvious. They’ll want to ...