The_Essential_Manager_s_Handbook

PLANNING YOUR SPEECH / 259 Steps to preparing a speech PREPARE YOUR OUTLINE Write a one-page outline of your speech. Think about ...

260 / SPEAKING AND WRITING Developing visual support Behavioral scientists have known for many years that visual images can have ...

DEVELOPING VISUAL SUPPORT / 261 CHOOSE THE RIGHT CHART Charts and graphs are a useful way to display data. Be sure to select the ...

262 / SPEAKING AND WRITING Using visuals effectively Good visuals have a number of characteristics in common. The most important ...

DEVELOPING VISUAL SUPPORT / 263 increase in the persuasive effect of a presentation can be achieved by the careful use of visual ...

264 / SPEAKING AND WRITING Improving your confidence It’s one thing to know your material. It’s another matter entirely to belie ...

IMPROVING YOUR CONFIDENCE / 265 CHECKLIST... Being prepared YES NO 1 Have you double-checked the time and location for your spee ...

266 / SPEAKING AND WRITING Delivering your speech You’ve researched the topic thoroughly, written and organized your thoughts, a ...

DELIVERING YOUR SPEECH / 267 Step up to the lectern, breathe deeply, smile, think positively, and speak Humanize and personalize ...

268 / SPEAKING AND WRITING Becoming a better writer Very few people think writing is easy. Good writing—that is, writing with po ...

BECOMING A BETTER WRITER / 269 Writing for the web When composing a memo, letter, or report, keep in mind that your reader often ...

270 / SPEAKING AND WRITING In focus THE RIGHT ORDER A poorly organized letter reads like a mystery story. Clue by clue, it unfol ...

BECOMING A BETTER WRITER / 271 MAKE IT PERFECT Eliminate factual errors, typos, misspellings, bad grammar, and incorrect punctua ...

272 / SPEAKING AND WRITING USE CONTRACTIONS Make your writing softer and more accessible by occasionally using the contractions ...

BECOMING A BETTER WRITER / 273 USE THE PRESENT TENSE WHENEVER POSSIBLE This adds immediacy to your writing. Be careful, however, ...

274 / SPEAKING AND WRITING Writing a business letter Business letters are primarily external documents, although managers will o ...

WRITING A BUSINESS LETTER / 275 Hitting the right tone If a correspondent makes a joke, play along. Show that you have a sense o ...

276 / SPEAKING AND WRITING Using email and texts effectively Email is now a key means of staying in touch, passing data and grap ...

USING EMAIL AND TEXTS EFFECTIVELY / 277 Now write the main body of the email, using correct grammar, punctuation, and capitaliza ...

278 / SPEAKING AND WRITING High open rates: more than 90 percent of texts are opened and read by recipients Developing good emai ...