9346$$$$FM

Notes 227 Ben Cohen and Jerry Greenfield,Ben & Jerry’s Double Dip(New York: Simon and Schuster, 1997), p. 103. Thomas J. Ne ...

228 Notes Brent Bowers and Deidre Leipziger, eds.,The New York Times Management Reader(New York: Times Books, 2001), p. 220. Lo ...

Index Aaron, ix–x, 25, 106 Abednego, 165, 206 Abishai, 135 Abraham, 24 Abriram, 122 Absalom, 20, 210, 214 abuse of power, 17–18 ...

230 Index Bennis, Warren, 47, 167, 205 Berge, David, 191 Bethune, Gordon, 121–122 on encouragement, 118 goals, 21, 42 on kindnes ...

Index 231 Prov. 18:12,70 Prov. 18:13, 87, 102 Prov. 24:10, 167 Prov. 24:26,1 Prov. 25:17,70 Prov. 26:6,87 Prov. 27:17, 130 Eccle ...

232 Index Bible (continued) Col. 3:12,50 Col. 3:12–14,67 Col. 4:7–8,93 1 Thess., 111 1 Thess. 2:7–9,67 2 Thess. 1:4,46 1 Tim. 1: ...

Index 233 importance, 88–89 individual, 90 innate or learned skills, 106–107 listening skills, 101–106 message in, 94 open, 95–9 ...

234 Index employees (continued) kindness to, 54 listening to, 102–103 as outsiders, 180 ownership by, 185 relationship with, 64, ...

Index 235 Hesselbein, Frances, 23 Hewitt Associates, 95 Hewlett, Bill, 16 Hewlett-Packard, 32, 212 Hezekiah, 37–38, 39 Hill, Bra ...

236 Index Joshua, x, 91–92, 202, 214 courage, 153 Moses as mentor, 200–201, 210 motivation of, 114 purpose, 24, 25–26 rewards, 1 ...

Index 237 managers, concern for employees, 57–58 Marcell, Robert, 98 Marcos, Ferdinand, 6 Marcos, Imelda, 6 Marque, 21 Marriott, ...

238 Index OpenAir, 91 O’Toole, James, 147 outsiders, employees as, 180 Packard, David, 212 Paley, William, 214 Paul, 107, 116 co ...

Index 239 Russell, Paul, 201, 202 Ryder Systems, 55 safety valve, 16 Samson, x, 43 Samuel, 6–7, 89 Sanballat the Horonite, 39 Sa ...

240 Index Tobiah the Ammonite, 39 Tobias, Randall, 11, 65 Tom’s of Maine, 30 Townsend, Robert,Up the Organization,81 Trilogy Sof ...