NLP At Work : The Difference That Makes the Difference in Business

Sue Knight, Personal Selling Skills, Sue Knight Books & Talks. Sue Knight (1999)NLP Solutions: How to Model What Works in Bu ...

Once upon a time there was a couple who had achieved many of their ambitions in life, yet there was one main goal outstanding: T ...

Develop a climate of trust: Rapport Negotiate your way through life: Perceptual positions W e can lead others only when we lead ...

thinking and is a way of taking a balanced approach to situations and outcomes. Those who are most able to negotiate conflicts i ...

Rapport creates a climate of trust and understanding “I amonly through communication with the other.” Karl Jaspers I f you do no ...

You can build rapport face to face, over the phone, via email, through text messages, through letters, or just in your imaginati ...

“The new economy has three distinguishing characteristics. It is global. It favors intangible things—ideas, information, and rel ...

sensible for us to speak or even meet up to discuss the next stage. I look forward to hearing from you. Regards Jane To which, n ...

Think of someone with whom you feel you do have good rapport. What is true about your contact with them that isn't true for othe ...

By modeling people who have deep levels of rapport we discover that they adopt the same or a similar style of: ❏ Posture. ❏ Move ...

to run an effective meeting, or to expect others to follow your lead and want to buy into your sense of direction. Without rappo ...

And in the language of written communication: ❏ Words used. ❏ Senses preferred. ❏ Values highlighted. ❏ Chunk size. ❏ Sequence o ...

follows. It is impossible to tell who leads and who follows. Conversation flows as you understand the meaning and intention of w ...

❏ I can understand that you feel uncertain. How would you like to feel? ❏ My colleagues told me that they really valued the idea ...

of this same bookseller and he says to me “You know that book you bought last week, well I’ve got 8 more copies—do you want to b ...

Achieving a state of rapport is the most important outcome at the beginning of a negotiation. From then on it is important to en ...

can match, pace, and lead the other person's values. They identify what conditions have to be true for those values to be satisf ...

dealing, the more you will begin to be able to determine when their state changes. Eventually you will be able to “calibrate” th ...

Detecting the clues Whole body listening means being able to give all of your attention to someone else. It is the ability to ke ...

Let's say that the values of the speaker in the passage above are: ❏ Effective use of time. ❏ Openness and honesty. ❏ Up-to-date ...