How to Use Power Phrases

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How to Use Power Phrases to Say What You Mean, Mean What You Say, and Get What You Want Meryl Runion McGraw-Hill New York Chicag ...

Copyright © 2004 by Meryl Runion. All rights reserved. Manufactured in the United States of America. Except as permitted under t ...

Contents iii Acknowledgments vi Part 1 Why PowerPhrases? An Idea Whose Time Has Come Power Up, Stand Up, SpeakTall 3 PowerPhras ...

Secret #4: The Power of the Simple Truth: 61 PowerPhrases Say What You Mean Secret #5: Protect the Integrity of Your 66 Words: ...

You Don’t Have to Put Up with Put- 148 Downs: PowerPhrase Responses to Unkind Criticism Don’t Resist Anger, Defuse It: 156 Powe ...

When my concept of PowerPhrases was embryonic, one person knew I had an important idea. Bill Cowles of SkillPath Semi- nars was, ...

Part 1 Why PowerPhrases? An Idea Whose Time Has Come Copyright © 2004 by Meryl Runion. Click here for terms of use. ...

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1 Power Up, Stand Up, SpeakTall 3 Stand up, power up, and SpeakTall. The next time you get wind of a backstabber, address it. Wh ...

4 Why PowerPhrases? my mouth and put my foot right in. Then I thought of the per- fect words—AFTER it was too late.” I also hear ...

Power Up, Stand Up, SpeakTall 5 recognition when you hear the mistakes others have made, and you will appreciate the solutions o ...

6 Why PowerPhrases? Silence isn’t golden when people need to be kept in the loop. Silence isn’t golden when people are saying o ...

Power Up, Stand Up, SpeakTall 7 He responded, “Sheila, are you suggesting I am asking you to do something illegal? I wouldn’t do ...

8 Why PowerPhrases? How about you? Whose hand is over your mouth? Who keeps you from speaking? What price have you paid for your ...

Power Up, Stand Up, SpeakTall 9 They are far more likely to be understanding about why an order hasn’t arrived than if you say n ...

10 Why PowerPhrases? lives. During Patrice’s performance review, the supervisor over- looked much of what Patrice had done. Patr ...

Power Up, Stand Up, SpeakTall 11 by passengers. Apparently, the paged customers were in the area, but so engaged in conversation ...

12 2 PowerPhrases 101 The ABCs of PowerPhrases Have you ever had someone say something that hit you deeply and woke you into a n ...

PowerPhrases 101 13 was. Looking back, I appreciate that he said it in a way that got through my defenses and turned my behavior ...