How to Use Power Phrases
174 PowerPhrases in Action You never tell me anything. Say, I am infuriated that I was not informed about the change in location ...
23 How to Disagree without Being Disagreeable PowerPhrases to Handle Disagreements 175 When I teach seminars I rely on participa ...
176 PowerPhrases in Action What about what they are saying could possibly be true? Then I acknowledge whatever truth I find in t ...
How to Disagree without Being Disagreeable 177 What you are suggesting couldn’t possibly be true because of the following thirte ...
178 PowerPhrases in Action when you make your point better by saying, That vendor isn’t the best choice because they have a hist ...
How to Disagree without Being Disagreeable 179 ing on a perspective that you can both live with—either agree- ing or “agreeing t ...
180 PowerPhrases in Action Help me to understand how you see it that way. Can you clarify that? That’s an interesting perspectiv ...
How to Disagree without Being Disagreeable 181 Can you find things to agree with in a disagreement? You can if you try hard enou ...
182 PowerPhrases in Action When you say what you really mean rather than reaching for rules, you avoid sounding self-righteous. ...
How to Disagree without Being Disagreeable 183 —unless what you really mean is Tell me what you think, so I can show you how rid ...
184 PowerPhrases in Action What a great way to disagree without being disagreeable! Never, ever pass judgment on someone’s idea ...
24 Homicide Is Not an Option Use PowerPhrases to Address Issues 185 Everyone has a nemesis. Everyone has one person who exists t ...
186 PowerPhrases in Action named Wendy was at her desk in tears. When Mindy asked what happened, Wendy responded, “What happened ...
Homicide Is Not an Option 187 them. I know when you chastise them at your sales meetings for falling short of their goals your p ...
188 PowerPhrases in Action your goals next month, because I want to see you be successful. How about you? Who is your nemesis? W ...
Homicide Is Not an Option 189 Be a nicer manager. She wasn’t trying to turn Brenda into an ideal manager. She took a specific ap ...
190 PowerPhrases in Action see changed, how the behavior is affecting you or the company, what you appreciate about her or her p ...
Homicide Is Not an Option 191 PowerPhrases to Address Issues Say What You Mean What would you say if you did not edit yourself? ...
192 PowerPhrases in Action dignity. It does not matter how me-against-you she tries to make it. When you see the situation as th ...
25 What He Says Is Not What She Hears and What She Says Is Not What He Hears PowerPhrases between the Genders 193 This informati ...
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