How to Use Power Phrases
114 PowerPhrases in Action I left out a few of the adjectives they used. Many people who always bend over backwards for those wh ...
Ask So You Will Receive 115 Please consolidate your e-mails into one or two each day. Eliminate sarcasm. Forget requests like, I ...
116 16 The Power of Saying NO! PowerPhrases to Refuse What You Don’t Want It was an honor to be invited to join the conference’s ...
The Power of Saying NO! 117 Yes, it was awkward for the group for a moment, but had Robert paid the divided tab he would have fe ...
118 PowerPhrases in Action Begin with an Acknowledgmentsuch as, I see this is important. I would if I could. What a great idea! ...
The Power of Saying NO! 119 ing “no” to. Robert said “no” to splitting the bill, but he did not say “no” to paying anything. He ...
120 PowerPhrases in Action say, Thanks for asking, but it’s not something that interests me. If you want to stay on their list, ...
The Power of Saying NO! 121 Chandra and John both would have been better off if Chandra had said, I know I’m good at lettering, ...
122 PowerPhrases in Action A 2002 survey by the Center for a New American Dream confirms how often “no” means “maybe.” According ...
The Power of Saying NO! 123 and you have a right to say “no.” It’s interesting that often the more free you feel to say “no,” th ...
It was one of those meetings from you know where. Sheila was on the warpath. Nothing we said was getting through. Every- thing w ...
minutes for Sheila to relax, to get off her defenses, and to be open again to what we said. You give a gift when you practice li ...
126 PowerPhrases in Action The speakers will not appreciate any attempts to sneak your own agenda in or your long-winded comment ...
Listen So They Speak Freely 127 out, (C) understand them, and (D) ensure that they feel heard, understood and honored. A) PowerP ...
128 PowerPhrases in Action What did you like about that? C) PowerPhrases to Ensure That You Understand Be very careful asking cl ...
Listen So They Speak Freely 129 Whenever you are in a crucial conversation and the other person seems to need to express her tho ...
130 PowerPhrases in Action PowerPhrases for Listening Mean What You Say Avoid telling them, I want to hear what you have to say. ...
Listen So They Speak Freely 131 I don’t believe you. That’s ridiculous. You can express your perspective later, and when you do, ...
132 18 When You Really Blew It PowerPhrases to Apologize Sincerely without Groveling Recently a man named Tony Graves was senten ...
When You Really Blew It 133 Stephen Covey’s words in The 7 Habits of Highly Effective Peopleapply here. He said, You cannot talk ...
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